Service Agreement Template

SERVICE AGREEMENT This Service Agreement ("Agreement") is entered into on [DATE] by and between [SERVICE_PROVIDER_NAME] ("Service Provider") and [CLIENT_NAME] ("Client"). 1. SERVICES. Service Provider agrees to provide the following services: [DETAILED_SERVICE_DESCRIPTION]. Services shall be performed in a professional and timely manner in accordance with industry standards. 2. SERVICE SCOPE. The scope of services includes: - [SPECIFIC_SERVICE_1] - [SPECIFIC_SERVICE_2] - [SPECIFIC_SERVICE_3] - Support and maintenance as described in Schedule A 3. SERVICE TERM. The initial service term shall be [SERVICE_TERM_LENGTH] commencing from [START_DATE]. This Agreement shall automatically renew for successive [RENEWAL_PERIOD] terms unless either party provides written notice of non-renewal [NOTICE_PERIOD_DAYS] days before expiration. 4. FEES AND PAYMENT. Client shall pay Service Provider a fee of [SERVICE_FEE] [monthly/quarterly/annually]. Fees are due within [PAYMENT_TERMS_DAYS] days of invoice. Late payments shall accrue interest at [INTEREST_RATE]% per annum. 5. SERVICE LEVELS. Service Provider commits to the following service levels: - Availability: [UPTIME_PERCENTAGE]% - Response time for critical issues: [RESPONSE_TIME] - Resolution time: [RESOLUTION_TIME] 6. CLIENT OBLIGATIONS. Client shall: - Provide necessary access and cooperation - Maintain all software licenses and updates - Provide timely feedback and approval for deliverables - Pay all fees on time 7. SUPPORT. Service Provider shall provide [SUPPORT_LEVEL] support including [SUPPORT_HOURS]. Support shall be provided via [SUPPORT_CHANNELS]. 8. CONFIDENTIALITY. Both parties shall maintain the confidentiality of proprietary information shared during service delivery. 9. TERMINATION. Either party may terminate this Agreement with [NOTICE_PERIOD_DAYS] days written notice for convenience, or immediately for material breach. [SERVICE_PROVIDER_NAME] By: ______________________ [CLIENT_NAME] By: ______________________